Returns & Exchanges

RIER offers a 14-day return window from the date of delivery for all unworn, unwashed items in their original packaging. We strive to ensure your complete satisfaction with our heritage-inspired collections through a seamless exchange and refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Item

  Securely pack the merchandise in its original box, ensuring all designer tags and authenticity cards are included to avoid processing delays.

• 3.
  Ship the Return

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our atelier receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.